Refund Policy
Terms & Conditions
Payment
You can see prices in the webshop listed in several currencies. Please note that we process all orders in USD. We accept card payments with Visa, MasterCard and American Express. You can also choose to pay with PayPal. When selecting PayPal as payment option at checkout, you will be directed to the PayPal site to 'Log in' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to Viking Spirit.com.
Return Policy
You can return any item for a refund within 15 days of receiving your original order. You will need to use the original packaging and stuffing, making sure that everything is wrapped up and protected just as when you received the package. Returned products that are not sent in the original packaging will not be accepted. Exceptions to this rule are jewelry, apparel, patches, stickers and key chains that can be sent securely packaged in your own parcels.
Once our warehouse have received and processed your return we will notify you via email. Please have in mind that we do not accept returns of books, CDs, DVDs, underwear, swimwear, hygiene articles, perishables or products made to order or otherwise tailored to your specification. This includes all items listed under the Premium Items category of the shop.
You must keep the products in your possession and take reasonable care of them. In addition, you must return the products to us as soon as possible at your cost and risk, in the same unused condition in which you received them. This applies to all forms of use: hair, dust, dirt, detergent, fabric softener, removed labels, washing, wrinkles, steaming etc. If the item shows signs of use, this means a 100% reduction in value since Viking Spirit cannot resell the item. Any items that show signs of use will not be refunded.